About the Role Are you a people person with a passion for delivering exceptional customer service? Do you have a flair for sales and a desire to learn about the eyewear industry? Look no further! As an Eyewear Customer Service/Sales Advisor at arenaflex, you will play a vital role in providing personalized eyecare to our patients, working closely with our trusted community of doctors and knowledgeable teams. No prior optical experience? No problem! We offer comprehensive training and tools to help you learn about our industry and deliver a best-in-class experience to our patients. You Will * Provide patients with exceptional customer service by understanding and advising their needs, ensuring a seamless and personalized experience. * Assist patients in the eyewear/frame/lens selection process, using your knowledge of product lines and options to educate them on the best fit. * Consistently deliver sales plans and office goals through cultivating a patient experience built on relationship building and trust. * Provide patients with comprehensive explanations of insurance benefits, ensuring they understand their options and make informed decisions. * Utilize company-provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear. * Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames. * Collaborate with doctors and team members to provide a seamless patient experience, ensuring our patients receive the highest quality vision care. * Communicate and demonstrate the arenaflex values and brand philosophy while working with patients, embodying our commitment to exceptional patient care. * Participate in other office duties as assigned, contributing to the smooth operation of our office. About You * Experience in a customer-facing or sales-related position (Retail, Hospitality, or Optical field preferred, but not required). * A proactive approach to problem-solving with an entrepreneurial spirit, always looking for ways to improve our patient experience. * Willingness to learn about the industry, product, and services, embracing the opportunity to grow and develop your skills. * Ability to sell with a desire to meet office goals, demonstrating a "can-do" attitude and a passion for delivering results. * Friendly, caring, and patient-centric personality, thriving in a fast-paced environment. * Team player who is willing to collaborate to provide the best patient experience, prioritizing our patients' needs above all else. Growth With Us * Grow and develop your career through role-specific training programs, tailored to your needs and goals. * Be offered an opportunity to earn bonuses and commission (role-specific), recognizing your hard work and dedication. * Participate in a comprehensive benefits package, including medical and dental coverage, tax-free savings plans, life insurance, and more. * Enjoy our Vision coverage and associate discounts on our products, saving you money on the things that matter most. * Participate in our 401(k) with a competitive company match, securing your financial future. * Accrue PTO and paid holidays from day one, ensuring you have time to relax and recharge. Introduction | arenaflex How do you see yourself today? Are you looking for a unique opportunity where you can make a difference in the lives of our patients? arenaflex is a high-growth, premier healthcare company, delivering a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving arenaflex in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with arenaflex, where you can help people see, look, and be their very best. arenaflex is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. arenaflex will not tolerate discrimination or harassment based on any of these characteristics. Join Our Team Today! If you are a motivated and customer-focused individual with a passion for delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to grow your career with arenaflex, where you can make a real difference in the lives of our patients. Apply now and take the first step towards a rewarding and challenging career with our team! Apply for this job