At arenaflex, we are dedicated to creating a positive impact in the lives of individuals and families in our community. Our non-profit human services agency is committed to fostering growth, providing essential services, and promoting holistic well-being. We are seeking an experienced Data Entry Clerk to join our dynamic team, playing a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
**About arenaflex**
arenaflex is a non-profit human services agency focused on enhancing the lives of individuals and families in Fitchburg, MA. Our mission is to foster community growth, provide essential services, and promote holistic well-being. We are united by a shared passion for making a lasting impact and creating a positive difference in the lives of those we serve.
**Position Overview**
As a valued member of our team, the Data Entry Clerk will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role will play a critical part in ensuring the accuracy and efficiency of our data management systems, enabling us to provide high-quality services to our clients.
**Essential Duties and Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications and Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
**Why Join arenaflex?**
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**Work Environment and Company Culture**
arenaflex is committed to creating a workplace that values your well-being and personal growth. Our remote work opportunities allow you to work from the comfort of your own home, while still being part of a dynamic and supportive team. We prioritize work-life balance, offering flexible scheduling and generous paid time off. Our team is passionate about making a positive impact in the community, and we're excited to have you join us on this journey.
**How to Apply**
If you're passionate about making a difference in the lives of individuals and families, and you're looking for a rewarding career opportunity, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Employment Type:** Full-Time
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