At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact. We're seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
**About arenaflex**
arenaflex is a non-profit human services agency focused on enhancing the lives of individuals and families in Fitchburg, MA. We're committed to fostering community growth, providing essential services, and promoting holistic well-being. Our team is passionate about making a meaningful difference in the community, and we're excited to have you join us on this journey.
**Position Overview**
As a valued member of our team, the Data Entry Clerk will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role will play a crucial part in ensuring the smooth delivery of services to our clients, and we're looking for someone who is detail-oriented, organized, and passionate about making a difference.
**Essential Duties And Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications And Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Excellent communication and interpersonal skills.
* Proficiency in Microsoft Office and Google Suite.
* Experience with database management and data entry software.
**Preferred Qualifications And Skills**
* Experience working in a non-profit human services agency.
* Familiarity with Monday.com and other database systems.
* Strong analytical and problem-solving skills.
* Ability to work in a fast-paced environment and prioritize tasks effectively.
* Experience with customer service and communication.
**What We Offer**
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**Why Join arenaflex?**
* Make a meaningful difference in the community.
* Work with a dynamic and passionate team.
* Enjoy a range of fantastic benefits and perks.
* Opportunities for career growth and professional development.
* Flexible work environment that suits your lifestyle.
**How to Apply**
If you're passionate about making a difference and have the skills and experience we're looking for, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
**Employment Type**
Full-Time