**Join arenaflex, a leading airline company, in shaping the future of air travel.**
At arenaflex, we're on a mission to become the best airline in the history of flight. Our vision, "Connecting People, Joining the World," is about more than just transporting people from one place to another. It's about being a global organization that operates in many countries, serving millions of customers and employees, and having a profound responsibility to uplift and provide opportunities in the places where we work, live, and fly. We believe that diversity and inclusion drive growth and are the foundation of everything we do.
As a global organization, we're growing rapidly, and in the years ahead, we'll employ thousands of people across every aspect of the airline. Our careers come with a competitive benefits package designed to keep you happy, healthy, and well-traveled. From employee-led "Business Asset Gathering" communities to top-notch benefits like parental leave, 401k, and perks like space-available travel, arenaflex is truly a unique work environment. Are you ready to take your career to new heights?
**About arenaflex's Advanced Innovation Group**
arenaflex's Advanced Innovation group spans the globe and is comprised of diverse individuals working together to pioneer technology and build the best airline in history. Our team designs, develops, and maintains highly scalable technology solutions infused with innovative structures, data analysis, and digital solutions.
**Job Overview and Responsibilities**
We're seeking an experienced Data Analyst to join our Computerized Channels, Personalization, and Loyalty innovation Product Analysis group. As an Information Expert Manager, you'll be responsible for creating and maintaining strong relationships with key partners in the Computerized Channels, Personalization, and Loyalty innovation groups. You'll also lead and train a team that will collaborate with the Digital Operations Community (DOC) on operational metrics.
Your key responsibilities will include:
* Interpreting data from various sources, analyzing patterns and trends, and rethinking it into meaningful insights to improve Operational Excellence (Bull)
* Identifying application enhancements and establishing metrics for measurement
* Focusing on areas such as:
+ Data Insights
+ Application execution analysis
+ Error patterns, top factors contributing to errors
+ Identifying, designing, and implementing internal process enhancements: suggestions for improvement and increased flexibility
+ Displaying and coding of data
**About arenaflex's Commitment to Diversity and Inclusion**
arenaflex is an equal opportunity employer. We initiate, employ, train, adjust, and promote without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by relevant law.
**Requirements and Qualifications**
To be successful in this role, you'll need:
* A bachelor's degree in a quantitative field (Software Engineering, Math, Statistics, Finance, Design, Operations Research) preferred
* 4+ years of experience as a Data Analyst, Business Intelligence Engineer, or a related quantitative role
* 1+ year (3+ years preferred) as a Director and at least 2 years in a Fortune 500 organization
* Experience creating presentations for colleagues and leaders at a MD and VP level and interacting with all levels of management
* Demonstrated Group Leadership, ability to communicate a vision, move the team towards that vision, and provide support to achieve it
* Master-level BI dashboarding experience (e.g., PowerBI, Tibco Spotfire, etc.) to create meaningful, rich dashboards
* Advanced SQL skills
* Strong critical thinking skills, using data to solve problems
* Willingness to pursue complex data sets
* Excellent writing, communication, and presentation skills
* Ability to work independently and manage multiple concurrent tasks with a focus on results
* Must be legally authorized to work in the US for any employer without sponsorship
**Preferred Qualifications**
* Graduate degree in a quantitative field preferred
* Certifications including Google Data Analytics Professional Declaration, Power BI Data Analyst Partner, AWS Certified Data Analysis, Business Intelligence Warehouse accreditations, Palantir, Customer-Side execution measurement tools such as Quantum Measurements
* Experience with DataDog/AppD/Kibana
* Experience with Enterprise Monitoring Systems
* Experience with Palantir Foundry, Microsoft SQL Server Management Studio
* Experience with AWS - Redshift, Quicksight, Athena
* Experience with BigQuery, Quantum Measurements, Akamai
* Experience with text analysis and AI
* Data Visualization experience
* Familiarity with Python, Flash, R
* Continuous integration and delivery using Spry techniques
**What We Offer**
* Competitive salary range: $35-$45/hour
* Comprehensive benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply for this exciting opportunity. Join arenaflex's team and help shape the future of air travel.