Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! arenaflex, a leading healthcare organization in Southwest Florida, is seeking a highly motivated and organized Customer Service Representative to join our team.
As a Customer Service Representative at arenaflex, you will be the first point of contact for patients, assisting with scheduling, check-ins, inquiries, and ensuring a smooth and welcoming experience. This role is perfect for someone who is organized, detail-oriented, and enjoys helping others in a dynamic healthcare environment.
**Why Join arenaflex?**
* Variety of locations & schedules available – find the best fit for you!
* A caring and supportive workplace culture
* Great coworkers and a positive team environment
* Competitive pay and exceptional benefits (including up to 5% retirement match)
* College tuition reimbursement after just one year
* Career growth opportunities in healthcare
**Position Details:**
* Full-time, 5 days a week, 8-hour shifts (varied schedules available)
* Locations include but are not limited to:
+ Cape Coral
+ Sanibel Island
+ Fort Myers
+ Lehigh Acres (and surrounding areas)
+ Bonita Springs
+ Naples
+ Estero
+ Port Charlotte
+ Babcock Ranch
* As a Customer Service Representative, you will be responsible for:
+ Handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges
+ Preparing well-coded and accurate billing and maintenance of medical records
+ Managing the business services for workers compensation, commercial carriers, employee health, and corporate accounts (depending on the specific Practice/Department needs)
+ Late hours, holidays, and weekends may be required
+ Other duties as assigned by the Manager/Supervisor of the department
**Requirements:**
* Educational Requirements:
+ High School Diploma or Equivalent Required
+ Preferred: Degree/Diploma Obtained Program of Study Required
* Experience Requirements:
+ Less than 1 Year Clerical/Administrative Required
+ Insurance Preferred or Customer Service Preferred
* Additional Requirements:
+ 1-2 years prior experience required for arenaflex Solutions
+ State of Florida Licensure Requirements: Not Required
+ Certifications/Registration Requirements: Basic Life Support (BLS) may be required at some locations within 90 days of hire
**What We Offer:**
* Competitive pay: $15.64 - $18.75 per hour
* Exceptional benefits, including up to 5% retirement match
* College tuition reimbursement after just one year
* Career growth opportunities in healthcare
* A caring and supportive workplace culture
* Great coworkers and a positive team environment
**How to Apply:**
* Please include your most up-to-date resume with dates to be considered for this role.
* Indicate your location preferences and any scheduling limitations in the screening questions.
* Lara King, the recruiter, will discuss available opportunities during your interview to find the best match for your needs!
* There will be a web ex based virtual interview with the recruiter for this role (Lara King), so dress business professional, please.
* No prior healthcare experience? No problem! We provide training and support to help you succeed.
**Join arenaflex and be part of a team that makes a difference every day. Apply now!**
[Apply for the job now!](https://jobviewtrack.com/en-us/job-4e19416e58171b014a1152433b041c110c4311483b165a59585e480a1b0f531d560648271b0b0900200104162868485e590b020b555473061a1707040000321d051f0a7f54404866291b4b180037010c0b47284510010a12460b6f484e011f1a4e1b4e0a1b156c24105300070416580b6e485f12060d4254720618130b14004e00091d1a5c4e1d604800060d461822201d121a08084506483a16585d544e48443d0b570645100d0f1a061149020d684b131f0b/776749dbcc92bfb20ff5e16d868bff32.html?affid=8451cf69ab9f70eb71ae1f2dbed8d4fa)
[Apply for this job](https://ihire.allboardsolutions.in/job/full-time-customer-service-representative-medical-receptionist-various-locations-schedules/)