**Job Summary:**
Join arenaflex, a forward-thinking global organization, as a Customer Service/Inside Sales Representative (Healthcare) and embark on a rewarding career journey that combines customer service expertise with sales acumen. As a key member of our diverse team, you will provide exceptional customer experiences, educate clients on cost-saving benefits, and contribute to the growth and success of our healthcare clients. If you're passionate about helping others, have a strong customer service orientation, and are looking for a dynamic work environment, this is the perfect opportunity for you.
**About arenaflex:**
arenaflex is a global leader in customer experience (CX) solutions, helping the world's best-known brands improve their businesses through exceptional customer experiences, ongoing innovation, and cutting-edge technologies. With a people-first, inclusive culture and a genuine sense of belonging, we've earned numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our commitment to diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support, sets us apart as a truly exceptional employer.
**Career Growth and Personal Development:**
As a Customer Service/Inside Sales Representative (Healthcare) at arenaflex, you'll have the opportunity to reimagine your career journey and develop "friends for life" along the way. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, with a strong focus on career growth and personal development, you'll have access to a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**Key Responsibilities:**
As a Customer Service/Inside Sales Representative (Healthcare) at arenaflex, you will:
* Enroll existing client customers in mail order pharmacy
* Educate client customers on cost-saving benefits
* Ensure our clients' customers enjoy authentic experiences
* Provide exceptional customer service support via inbound/outbound calls
* Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction
**Qualifications:**
To succeed in this role, you'll need:
* Strong customer service orientation
* Attention to Detail
* Ability to use sales rebuttals
* At least 6 months of experience in a customer-facing role
* High School diploma or equivalent
* Ability to type 20 WPM
* A passion for helping others
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced, dynamic environment
**What's in it for you:**
As a valued member of our arenaflex team, you'll enjoy:
* A Monday - Friday schedule
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
* 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* A modern, state-of-the-art office setting with advanced technologies and a great team
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Work Environment and Culture:**
As a remote Customer Service/Inside Sales Representative (Healthcare) at arenaflex, you'll have the flexibility to work from home while still being part of a dynamic, global team. Our inclusive culture and people-first approach ensure that every team member feels valued, supported, and empowered to succeed.
**Location:**
This role is based in the United States, with a focus on the Jacksonville, FL area. You must reside in the United States or have a valid U.S. address for residence.
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
**Equal Opportunity/Affirmative Action Employer:**
arenaflex is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:
* English
* Spanish
To request a reasonable accommodation, please click here.
If you wish to review the Affirmative Action Plan, please click here.
**How to Apply:**
If you're ready to reimagine your career journey and join a global leader in customer experience solutions, apply today!