At arenaflex, we're committed to delivering exceptional customer experiences that drive business growth and satisfaction. As a Customer Management Associate Coordinator, you'll play a vital role in supporting our sales teams in the Midwest region, ensuring seamless execution of promotions, pricing maintenance, and customer database management. If you're a detail-oriented, customer-focused professional with excellent communication skills, we want to hear from you!
**About arenaflex**
arenaflex is a leading global food and beverage company, home to some of the world's most beloved brands, including Frito Lay. With a diverse team of over 200,000 employees across 200 countries, we're united by a shared purpose: to perform with purpose. We're committed to delivering high-quality products, exceptional customer experiences, and sustainable practices that make a positive impact on our communities and the environment.
**Job Summary**
As a Customer Management Associate Coordinator, you'll work closely with our sales teams, cross-functional teams, and customers to execute all processes associated with promotions, pricing maintenance, and customer database management. You'll be responsible for:
* Timely, accurate, and complete listing of arenaflex products and pricing and promotional allowances in internal and external customer systems
* Updating and communicating promotional calendars accurately and timely to all relevant parties
* Completing contracts supporting each customer and promotional event in an accurate and timely manner
* Applying proficiency with spreadsheets and analytical skills to support Key Account Managers (KAMs) in assessing the effectiveness of various programs and initiatives
* Supporting the DOS and KAM team in the Midwest Region on various tasks and duties as required
**Key Responsibilities**
* Execute all processes associated with promotions, pricing maintenance, and customer database management
* Work directly with the FLNA Midwest Directors and Managers, cross-functional teams, and customers to ensure seamless execution of promotions and pricing maintenance
* Maintain accurate and up-to-date information in internal and external customer systems
* Develop and maintain strong relationships with customers, employees, and stakeholders
* Provide exceptional customer service and support to ensure customer satisfaction and loyalty
* Collaborate with cross-functional teams to identify and implement process improvements
* Analyze data and provide insights to support business decisions
**Qualifications/Requirements**
* High School diploma or equivalent
* Demonstrated ability to prioritize, organize, and work effectively in a fast-paced environment
* Ability to adapt to frequent changes in priorities and scheduled tasks
* Advanced working knowledge of Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word
* Demonstrated ability to communicate effectively, both verbally and in writing, across multiple levels within the organization and with customers
* Demonstrated ability to establish and maintain relationships with employees at all levels in the organization
* Demonstrated strong customer service orientation
* Must be authorized to work in the United States
**Preferred Qualifications**
* Bachelor's degree in Business Administration, Marketing, or related field
* Experience in customer service, sales, or marketing
* Knowledge of the food and beverage industry
* Experience working with CRM systems and data analysis tools
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Comprehensive training and onboarding program
* Access to cutting-edge technology and tools
* Flexible work arrangements and work-life balance
**How to Apply**
If you're a motivated and customer-focused professional looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. We're proud to be an employer of choice for people with disabilities and are committed to providing reasonable accommodations to ensure equal access to employment opportunities.
**Pay Transparency Statement**
arenaflex is committed to transparency in our compensation practices. We believe that fair and equitable compensation is essential to attracting and retaining top talent. We're proud to be a pay-transparent employer and are committed to providing competitive salaries and benefits to our employees.
**EEO Policy**
arenaflex is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We're proud to be a signatory to the EEO is the Law document and are committed to upholding the principles of equal employment opportunity.
**Relocation Eligibility**
This role is not eligible for relocation assistance.
**Job Type**
This is a regular full-time position.
**Contact Information**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you!