Who We Are:
At Synapse Health, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.
Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.
Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
Synapse Health is seeking an Equip Supplier Network Intern to support the optimization and growth of our DME supplier network, with a focus on Skilled Nursing Facility (SNF) and Hospice markets. This role will partner closely with the Equip Network leadership team to analyze supplier coverage, performance, and relationships across post-acute care settings. You’ll help identify gaps, inefficiencies, and opportunities to improve network access, service quality, and overall performance.
This is a hands-on internship offering exposure to healthcare network strategy, supplier sourcing, and post-acute operations. You’ll gain real-world experience supporting initiatives that directly impact network growth, supplier partnerships, and patient access.
What You Will Do:
- Network & Supplier Analysis: Analyze DME supplier coverage across regions to identify gaps, overlaps, and expansion opportunities
- Evaluate supplier performance, capacity, and service reliability trends
- Map supplier relationships across SNFs, Hospices, and other post-acute providers
- Supplier Sourcing & Outreach: Conduct research to identify potential DME suppliers in targeted and emerging markets
- Perform outreach via phone, email, and online research to engage prospective suppliers
- Gather key contact and business information to support network expansion efforts
- Pipeline & CRM Management: Build and maintain supplier pipelines using CRM tools (e.g., Salesforce)
- Track outreach activity, update opportunity statuses, and document supplier information
- Support pipeline progression from initial outreach through evaluation and onboarding
- Network Intake & Documentation: Support the creation and organization of supplier intake materials for network consideration
- Assist in gathering and documenting supplier details (services offered, geographic coverage, capabilities)
- Help evaluate supplier fit through structured questionnaires and intake criteria
- Data & Market Insights: Conduct research on supplier landscape, referral patterns, and market dynamics
- Support analysis of utilization trends and key network performance metrics
- Translate findings into clear, actionable insights for the team
- Cross-Functional Collaboration: Partner with Network, Operations, and Account Management teams to gather data and validate findings
- Support initiatives related to supplier onboarding, performance, and network optimization
- Contribute to documentation and standardization of processes and workflows
What You Have:
At Synapse Health, we’ve intentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include:
- Currently pursuing a Bachelor’s or Master’s degree in Business, Marketing, Economics, Healthcare Administration, Data Analytics, or a related field
- Strong analytical and structured thinking skills
- Ability to conduct research and translate findings into clear insights
- Comfort with outreach activities such as phone calls, email communication, and online research
- Proficiency in Microsoft Suite
- Strong communication skills and attention to detail
- Ability to work independently in a fast-paced, evolving environment
- Interest in healthcare operations, post-acute care, or network strategy
What Sets You Apart:
- Experience with research, data analysis, or internships in marketing, account management, or related fields
- Familiarity with healthcare, DME, SNF, or hospice environments
- Exposure to CRM tools (e.g., Salesforce) and/or workflow tools (e.g., Monday.com)
- Experience with geographic analysis, mapping, or network modeling
- Strong storytelling ability with data-driven insights
- Interest in strategy, operations, or healthcare network growth
Compensation:
This is a full-time summer internship (June–early August), 40 hours/week.
Compensation is between $700-$1,000 per week.
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.