Madewell is a company that creates premium denim and foundational wardrobe pieces, emphasizing quality and sustainability. The Ecommerce Analyst will support the Digital Strategy & Analytics Manager by providing reporting, analysis, and strategy for Madewell’s ecommerce business, working collaboratively with various teams to optimize performance and insights.
Responsibilities
- Build and manage reports for the ecommerce business reflecting performance of website and app KPIs against trends and benchmarks
- Actively monitor conversion funnel metrics, identify opportunities for conversion rate optimization
- Support work with technical teams for site tagging and implementation decisions
- Support with marketing channel forecasting and scenario planning to align KPIs with financial goals
- Provide weekly, monthly and quarterly reporting to key stakeholders on marketing channel performance
- Deliver performance recaps and insights for ecommerce events and promotions
- Support ad hoc data requests and analyses from cross-functional teams as it relates to driving the ecommerce business (ie. Loyalty, CRM, Site Merchandising)
Skills
- 0-3 years of experience in analytical role, experience in retail industry not required
- Bachelor's degree in a quantitative field (ie. Finance, Business, Economics, Statistics, Mathematics)
- Strong analytical skills with an aptitude for problem solving
- Strong written and verbal communication and attention to detail
- Ability to manage multiple workstreams and remain organized
- Intellectual curiosity and desire to learn
- Team player with an ability to build constructive and effective relationships across a broad and diverse group of business partners
- Proficiency in Microsoft Excel, PowerPoint preferred
- Experience in Looker, Google Analytics, PowerBI, SQL a plus but not required
Benefits
- Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
- Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
- Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
- Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
- Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
Company Overview
Madewell is proud to be part of the J.Crew Group and fully shares its commitment to providing the highest quality. It was founded in 1937, and is headquartered in Long Island City, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.madewell.com.