Director-Procure to Pay-ABQ

Location Address:

9521 San Mateo NE
Albuquerque, NM 87113-2237


Summary:

The Director of Procure-to-Pay (P2P) serves as the architect and operational lead of PHS's non-labor spend and disbursement ecosystem. The Director is charged with a high-impact objective: the modernization and digital elevation of the Accounts Payable (AP) function. This role requires a transformational leader who reframes AP from a transactional back-office cost center into a strategic lever for optimizing working capital, mitigating financial risk, and cultivating elite vendor partnerships. While driving this AP evolution, the Director maintains executive oversite of the broader P2P lifecycle, including procurement strategy, strategic sourcing, and travel and expense management, to ensure a seamless, end-to-end supply chain.

Job Description:

Key Responsibilities

Leadership & People Management

• Provide direction and development for procurement and accounts payable staff, including performance evaluations, coaching, recruitment, and workforce planning.
• Oversee staff scheduling, assignments, and accountability to ensure high-quality service delivery and adherence to department goals.
• Organize resources to execute initiatives efficiently; monitor and report progress, escalating issues as needed.

End-to-End P2P Operations

• Lead and continuously refine the full P2P lifecycle, including policies, procedures, controls, and service delivery.
• Manage execution of procurement and payables transactions while ensuring efficiency, accuracy, and financial integrity.
• Oversee company purchasing, reimbursement, and travel card programs and related policies.
• Define and manage payment strategies and partner with Treasury on payment optimization.

Process Excellence & Continuous Improvement

• Identify operational gaps and lead cross-functional initiatives to streamline and standardize P2P processes.
• Drive continuous improvement initiatives that reduce cost, improve reliability, and elevate stakeholder satisfaction.
• Ensure a strong control environment supported by technology, documentation, testing, and well‑aligned system interfaces.

Digital Transformation & ERP Optimization

• Lead digital and ERP-related P2P optimization efforts, including automation, workflow improvements, and supplier enablement tools.
• Support implementation and enhancement of P2P systems to increase efficiency, transparency, and user adoption.

Customer Experience & Change Leadership

• Develop and implement a cohesive P2P customer experience strategy across all stakeholder and supplier touchpoints.
• Engage proactively with business partners to ensure tools, systems, and processes meet current and future needs.
• Champion education, communication, and change management to support adoption of new systems and practices.

Performance Management & Analytics

• Establish and manage KPIs and SLAs across P2P functions; analyze trends and operational data to drive decision-making.
• Use customer feedback, transaction data, and performance metrics to identify improvement opportunities and exceed benchmarks.

Financial & Project Management

• Manage department budget responsibly, meeting or exceeding approved targets.
• Develop and execute project plans to integrate, improve, and standardize P2P services; provide training and remove barriers to completion.
• Perform other duties as assigned.

Additional Job Description:

• Bachelor’s degree required (or minimum of 8 years of relevant experience in lieu of degree)
• Minimum 5 years in a management role
• Minimum 5 years working with procure‑to‑pay principles and systems
• Healthcare industry experience preferred
• Demonstrated cross-functional leadership and ability to influence without authority
• Strong strategic thinking with ability to design and execute P2P strategy with meaningful metrics and reporting
• Proven ability to analyze and interpret data to guide decision-making
• Excellent communication skills with ability to engage at all organizational levels

Strong problem-solving skills and ability to manage multiple priorities effectively

UPDATED: 3.20.2026

Benefits
Benefits are effective day-one (for .45 FTE and above) and include:

• Competitive salaries
• Full medical, dental and vision insurance
• Flexible spending accounts (FSAs)
• Free wellness programs
• Paid time off (PTO)
• Retirement plans, including matching employer contributions
•  Continuing education and career development opportunities
• Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.
 
Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.
 
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.
 
Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.
 
New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
 
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.