Optiv Cybersecurity Education is uniquely positioned to deliver empowering security awareness solutions for the human side of cyber. The Cybersecurity Education Specialist is an individual contributor responsible for designing, developing, delivering, and supporting high-quality cybersecurity learning experiences for external clients. This role blends instructional design, eLearning development, phishing simulation, platform administration, and client engagement ownership.
The ideal candidate is a hands-on learning professional who can translate complex cybersecurity concepts into clear, engaging, and practical learning experiences while independently managing multiple workstreams and maintaining exceptional quality and delivery standards. Prior experience in security awareness or knowledge of application security and cybersecurity best practices is preferred but not necessary.
Learning Design & Content Development:
Design and develop engaging eLearning and microlearning content using adult learning theory and instructional design best practices for diverse, global audiences
Create clear, concise storyboards and scripts that effectively translate technical or security topics into learner‑friendly content
Develop interactive courses in Articulate Rise and Storyline, incorporating multimedia, branching, variables, assessments, and gamification to customize the learner experience
Design and maintain realistic, scenario‑based cybersecurity content, including simulated phishing templates aligned to real‑world attack patterns
Identify and apply credible, authoritative research sources to ensure content accuracy, relevance, and originality
Visual & Multimedia Design:
Create, publish, and edit context‑appropriate visual assets to convey concepts and ideas using Adobe Creative Cloud:
Vector graphics in Illustrator
Image editing in Photoshop
Layout and document design in InDesign
Apply visual design principles to ensure accessibility, clarity, and consistency across learning assets
Platform Administration & Technical Enablement:
Perform administrative functions in Learning Management Systems (LMS) and Content Management Systems (CMS), including content publishing, client admin support, and troubleshooting
Support and administer simulated phishing platforms, including campaign setup, template creation, and operational maintenance
Troubleshoot course, platform, and delivery issues to support client engagements
Client Engagement & Collaboration:
Own assigned client engagements, including kick‑off calls, service delivery, ongoing support, and issue resolution
Evaluate client objectives and key performance indicators (KPIs), historical data, culture, and user population for consulting program maturity, components, and best practices
Communicate clearly and professionally with clients, subject matter experts (SMEs), and internal stakeholders in both written and verbal formats
Collaborate closely with other Cybersecurity Education team members and Optiv SMEs to ensure technical accuracy while maintaining instructional quality
Quality, Operations & Continuous Improvement:
Execute assignments on time and deliver high‑quality work aligned to defined scope and quality standards
Participate in and contribute to quality reviews, providing constructive, actionable feedback to peers
Develop and maintain internal documentation such as SOPs, job aids, and knowledge base articles
Leverage talent development opportunities to contribute ideas that improve operational efficiency, service delivery, and innovation
Bachelor’s degree in education, instructional design, training, communications, or a related field and 2–3 years of professional experience in a similar role
or an equivalent combination of education and experience
Proficiency with Articulate 360 (Rise and Storyline) and Adobe Creative Cloud, particularly Illustrator, Photoshop, and InDesign
Experience designing and developing interactive eLearning aligned to adult learning principles
Experience with LMS administration, including platform configuration, content publishing, user support, and troubleshooting
Strong written and verbal communication skills in English (C1 CEFR or equivalent) and technical writing experience
Demonstrated ability to independently manage multiple concurrent projects, meet deadlines, and maintain attention to detail
Comfortable collaborating with distributed and remote teams
Desire to work alongside innovative, inquisitive, and inclusive colleagues
High proficiency in MS Excel, PowerPoint, Word, Outlook, Teams, SharePoint, and Copilot
Experience administering or supporting simulated phishing platforms and security awareness programs is preferred
Exposure to cybersecurity, security awareness, or technical training content is preferred
Experience working directly with external clients in a consulting or services‑based environment is preferred
Familiarity with productivity expectations for eLearning development in Rise and Storyline (e.g., established hourly development ratios) is preferred
Experience designing for global audiences and content translation is preferred
#LI-KG1
What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.