This is a remote position.
Are you passionate about helping people and solving problems over the phone?
Join Silver Bell Group and become part of a team supporting customers in the insurance sector. We are looking for Polish-speaking Customer Support Specialists who want to grow in an international environment and work within a dynamic and supportive team.
Responsibilities:
Provide customer support in Polish via phone
Assist customers with inquiries, orders, and product-related questions
Accurately document and maintain records of customer interactions and solutions
Deliver a high level of customer satisfaction through professional and friendly communication
Requirements:
Fluent in Polish (written and spoken)
Intermediate to advanced level of English
Strong communication skills and a customer-oriented mindset
Previous experience in customer support or a similar role is an advantage
Ability to work in a fast-paced, team-oriented environment
What we offer:
Competitive salary
Comprehensive onboarding and training to help you succeed
Remote work model
Clear career path and opportunities for advancement
Referral bonus program – earn extra by recommending friends
Team-building activities and a supportive team culture