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// POSTED: May 3, 2026

Customer Service Representative - State Farm Agent Team Member

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<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>401(k) matching</li> <li>Flexible schedule</li> <li>Paid time off</li> <li>Parental leave</li> <li>Training & development</li> </ul> </div> <div class="trix-content"> <div><strong>ROLE DESCRIPTION:</strong></div><div>As a Customer Service Representative - State Farm Agent Team Member with Jackie Zupo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. </div><div><br></div><div>We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  <br><br><br>Position is 9am-3pm REMOTE <br><br><strong>RESPONSIBILITIES:</strong> </div><ul> <li>Answer customer inquiries and provide policy information.</li> <li>Assist customers with policy changes and updates.</li> <li>Process insurance claims and follow up with customers.</li> <li>Maintain accurate records of customer interactions.</li> </ul><div><strong>QUALIFICATIONS:</strong></div><ul> <li>Communication and interpersonal skills.</li> <li>Detail-oriented and able to multitask.</li> <li>Previous customer service experience preferred.</li> <li>Insurance license</li> </ul> </div> <p>This is a remote position.</p>
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