About Us
As a market leader in Business Process Optimization and IT services for over 20 years, Canon Business ServiceCentre Philippines helps organizations optimize, automate, and transform their operations,setting them up forgreater growth. We work collaboratively with customers to get the results they want,delivering bespokesolutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up tofocus on what sets them apart.
We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solvingour clients’ key challenges. With a commitment to delivering the best service management experiencepossible,many clients have partnered with us for more than a decade. The solutions we deliver arereliable,scalable,and cost-effective, helping customers to not just get ahead but stay ahead.
When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll beempowered to focus on your career progression and turn your goals into reality as an integral part of thegroup’s success.
About the Role
The CPS Support & Operations Coordinator provides day‑to‑day operational and customer support to the Canon Professional Services (CPS) team. This role acts as the first layer of investigation and coordination for common CPS enquiries, taking pressure off the CPS team by triaging issues, maintaining clean records, and escalating only where necessary.
The role is well suited to someone highly organised, customer‑focused, and comfortable working across multiple systems and teams in a fast‑moving support environment.
Essential Duties
Qualifications
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If this sounds like you, we’d love you to apply!
We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self atwork, and we will focus on making sure that together, we make a strong contribution to the broader communityin which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-lifebalance can improve your motivation, performance, and productivity.
As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on thenature of your employment with Canon Group and the country where you work. All applicants must be eligibleto work in the country they are applying to at the time of application.
Looking to join this diverse team? Apply online now.
Successful applicants will be notified of next steps.