Collections Analyst

Mitsubishi HC Capital America, Inc. is seeking a Collections Analyst to manage timely collection follow-ups on past due accounts. The role involves negotiating resolutions, working with customers to resolve account discrepancies, and providing management with monthly reporting on aging receivables.

Responsibilities

• Responsible for collection follow up on 1-90 day delinquent accounts via phone, letter and e-mail
• Negotiate short term resolutions on past due balances
• Send out demand and default letters as needed
• Work with Customers on account reconciliations and resolving any outstanding account issues
• Provide management monthly reporting as it relates to aging receivables
• Provide primary backup for Customer Service area
• Works Collection Queue and Active Past due Reports
• Work with Internal Personnel and our Vendors on past due Accounts and Customer Issues
• Work with Customer on discrepancies on account and managing the corrections with other departments

Skills

• Collections experience in leasing atmosphere
• Working knowledge of MS Word, Excel
• Good understanding of basic collection techniques
• Ability to manage multiple tasks and work under time pressures
• Bachelor's Degree preferred or equivalent experience
• Minimum 1-3 years collection experience

Benefits

• Medical, Dental, and vision plans
• 401(k) and matching
• Paid Time Off
• Company Paid Life Insurance
• Employee Assistance Program
• Training and Development Opportunities
• Employee Discounts

Company Overview