Client Solutions Advisor

CCC Intelligent Solutions Inc. is a leading cloud platform for the insurance economy, creating intelligent experiences for various stakeholders. The Client Solutions Advisor role focuses on driving customer success and product adoption within repair facilities and dealerships.

Responsibilities

• Provide regular onsite and remote support to assigned body shops and dealers
• Deliver product education and drive adoption of new tools and updates
• Identify new opportunities and support add-on product sales to boost revenue
• Guide customers through best practices for using CCC’s electronic parts procurement solution
• Use performance reporting to support customer success stories and improvements
• Work cross functionally with sales and implementation teams to maximize value in your territory

Skills

• College Degree Preferred
• 1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)
• Previous experience in territory management and B2B account management preferred
• Strong presentation, problem-solving, and communication skills
• Comfort with technology, MS Office, and CRM tools
• Willingness to travel extensively (50 – 75% overnight)
• Location: Grand Rapids or Lansing MI

Benefits

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

Company Overview

Company H1B Sponsorship