Certification Program Supervisor (US Remote)
FoodChain ID is seeking a Certification Program Supervisor to lead and support a team of Certification Specialists within our organic certification program. This role is ideal for a motivated professional with strong expertise in USDA Organic standards, a passion for team leadership, and a drive for operational excellence.
As a Certification Program Supervisor, you will oversee daily certification operations, ensuring high-quality service delivery and compliance with USDA National Organic Program (NOP) standards. You will play a key role in mentoring staff, improving processes, and collaborating cross-functionally to support both team success and client satisfaction.
Lead, supervise, and develop a team of Certification Specialists, including hiring, training, performance management, and ongoing coaching
Oversee certification workflows, approve certification decisions, assign client accounts, and ensure compliance with operational procedures and NOP standards
Monitor team performance through audits, metrics, and reporting, and drive continuous improvement in quality and efficiency
Collaborate cross-functionally with Customer Success, Finance, and internal leadership to resolve client issues and support program operations
Support departmental initiatives including process improvements, team alignment meetings, accreditation audits, and management of key client accounts
Bachelor’s degree in agriculture, food science, or a related scientific field
Demonstrated expertise in organic production, handling, and regulatory compliance
Prior supervisory or team leadership experience, including mentoring and performance management
Strong organizational skills with the ability to manage multiple priorities
Excellent written and verbal communication skills, with the ability to explain complex technical concepts
Proficiency in Microsoft Office (Outlook, Word, Excel) and database systems
At FoodChain ID, you’ll be part of a mission-driven organization committed to integrity, safety, and transparency in the global food supply. We offer a collaborative, high-performance environment where your expertise and leadership make a real impact.
Competitive salary and comprehensive benefits package
Work with global brands shaping the future of food
Be part of a mission-driven organization improving food safety and transparency worldwide
Join a high-performance culture that values structure, accountability, and results
Collaborate with subject matter experts across regulatory, certification, and sustainability domains
Grow your career within a company serving 30,000+ clients globally
FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at [email protected].