Manages, sustains, and grows relationships and profitable sales with national accounts, including self-pour customers.
Support customers in proper design, installation and troubleshooting of dispense systems
Leverage strong technical understanding of dispense systems to identify and propose solutions.
Support customer installation and troubleshooting through direct involvement and management of local installers.
Provide a high level of customer service internally and
Collaborate internally with Micro Matic team members to support key strategic opportunities, including self-pour and overall innovative beverage dispense solutions.
Able and willing to provide routine reporting (quantitative & qualitative) on the status of all critical business opportunities and factors impacting budget.
Identify new and emerging national accounts
Able and willing to utilize ERP / CRM IT systems (I.e. Power BI business cloud software) for reporting data and analytics.