Business Analyst

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Time Type:

Full time

Department:

Patient Accounts

All Locations:

300 Ocean Avenue – Revere

Position Summary:

About the Role

Under the direction of the Manager of Revenue Cycle Analytics & Revenue the Business Analyst position will be responsible for measuring, analyzing, and evaluating data to assist in identifying process improvement and performance opportunities. The role requires strong listening, verbal, and written communication skills. A key responsibility includes interactions with key stakeholders and the ability to document and translate business functions’ needs into meaningful workflows and performance measures.

This role requires strong skills in MS Office, with an emphasis on Word, Excel and PowerPoint programs. This position is a 100% remote work opportunity. Proof of residency is required in one of the following States (Massachusetts, New Hampshire, Ohio, Michigan, or Florida).

The successful candidate will be able to perform the following responsibilities:

• Develop and maintain reporting, analytics, dashboards, and other solutions using tools available.
• Perform data extractions from various internal and external sites with concentrated focus on maintaining data integrity and integration into existing tools.
• Create, implement, and communicate metrics which will measure data integrity and indicate opportunities for process improvements.
• Documents workflows and assists periodic assessments to ensure efficient processes.

• Analyzes and evaluates information gathered from multiple sources and synthesizes into actionable information
• Manages reconciliation for a wide variety of projects.  Plays key role in developing reconciliation policies.
• Assists in driving the consolidation, standardization and consistency of reporting and analytics across multiple businesses and departments
• Performs random audits of standard reports and performance measures for all areas of responsibility.
• Building on current reporting to provide further intelligence for performance optimization and efficiencies.
• Maintains good interpersonal relationships with stakeholders internal and external to the department.
• Provides feedback to assist NeighborHealth management in developing strategies to improve financial service operations.
• Performs other related duties.

Other Duties:

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What You’ll Bring

• High School Diploma or GED required.
• Bachelor’s degree preferred. 
• 1 - 3 years - Proven experience and strong skillset working with MS Office, with emphasis on Excel, Word, and PowerPoint programs
• 1 - 3 years - Experience in maintaining reporting, analytics, and large data file integrity.
• Strong process, data, and systems analytical skills required
• Ability to perform root cause analysis
• Strong communication skills (verbal and written)
• Displays a can-do attitude at all times, takes action on important issues in a timely manner and pursues new opportunities when they arise.
• Quickly adapts to a diverse array of changing needs, conditions, priorities, or opportunities.
• Shows the ability to be persistent and to be flexible during changing situations.
• Inquisitiveness about how situations are evolving and identify how to adapt early to changing situations.
• Strong organizational and time management skills

Work Environment & Physical Requirements

• This position operates in a professional office and clinic environment.
• Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
• Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
• Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
• Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
• May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
• Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment.

Pay range

Starts at $34 up to $53 based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.