Billing Representative

Chord Specialty Dental Partners is a leading provider of pediatric and orthodontic dental care, and they are seeking a Billing Representative. In this role, you will manage patient accounts and ensure timely and accurate insurance claims processing, contributing to the financial health of the practice.

Responsibilities

• Posts all insurance EFTs with accuracy
• Review insurance EOBs and places a copy in the patient account
• Make accurate account adjustments
• Mail statements
• Follow up with past due accounts, including account audits
• Follows scripting for collection calls
• Submit refund requests
• Keep AR within the company set percentages
• Records batch totals with date and initials on payment receipt spreadsheet
• Balances batches and runs transaction reports
• Ensures accuracy of all patient data

Skills

• Dental office experience - REQUIRED
• At least 1 year of experience working with healthcare A/R
• Knowledge of basic accounts receivable and accounting principles
• Computer literacy skills including proficiency in Microsoft Excel and Word
• Ability to recognize roadblocks that may be causing slower reimbursement and work with management team to create solutions
• Service-oriented/customer-centric
• Excellent written/verbal communication skills
• Technical School/associate's degree preferred
• Knowledge of dental or medical billing/collections/insurance terminology preferred
• Understanding of the revenue cycle and how the various components work together preferred

Benefits

• Medical and Vision Insurance : You're eligible starting the first month after you join.
• In-house Dental Coverage : Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match : We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance : We understand the importance of furry family members too.
• Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.

Company Overview