Tuff Shed, Inc. is America's largest manufacturer and installer of storage buildings and garages, and they are seeking Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment. The role involves driving sales growth while delivering exceptional customer service through various communication channels.
Responsibilities
- Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat
- Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system
Skills
- Bilingual in Spanish and English
- Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
- Availability to work a flexible schedule, including evenings, weekends, and some holidays
- Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
- Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
- Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
- Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
- Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
- Ability to prioritize and effectively manage time
- Ability to work successfully within a team environment
- One year of demonstrated experience in sales
- One year of strong commitment to providing excellent customer service
- Experience in utilizing Customer Relations Management (CRM) software
Benefits
- PTO
- Paid holidays
- Medical/dental/vision and life insurance
- Employee Stock Ownership Plan (ESOP)
- 'Safe Harbor' 401(k) plan
- Tier-based Sales Bonus Program
- On-Demand Access to your pay!
- Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office
Company Overview
Tuff Shed is America's leading provider of installed storage buildings, garages and cabin shells. It was founded in 1981, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.tuffshed.com/.