Auto Physical Damage Claim Adjuster

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an Auto Physical Damage Claim Adjuster to join our Corporate Claims team located in Buffalo, New York. The APD Claim Adjuster will focus on managing Auto Physical Damage claims, providing high levels of customer service while conducting investigations and ensuring equitable settlements of claims.

Responsibilities

• Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders
• Providing a high level of customer service while managing a portfolio of Auto Physical damage claims
• Conducting and directing timely and quality claim investigations, evaluations and equitable settlements of all assigned claims
• Ensuring timely and accurate reserves consistent with established reserving philosophy and practices

Skills

• 4-year degree or equivalent work-related experience
• A minimum of 1 year auto claims handling experience
• Exceptional organizational, verbal and written communication skills
• Computer experience including Microsoft office experience
• Excellent customer service skills
• Must obtain any required State licensing within 6 months of hire
• ImageRight knowledge is a plus
• Professional designations or working towards industry specific designations are a plus

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

Company Overview