Webster Bank is a leading commercial bank focused on helping individuals, families, and businesses achieve their financial goals. They are seeking a Claims Receipt Processor responsible for ensuring timely and accurate reimbursements of receipts submitted by members, requiring excellent communication skills and attention to detail.
Responsibilities
- Responsible for reviewing receipt submissions for required information
- Outreach to providers, pharmacies, and members to obtain additional information as needed
- Reviewing settlement documentation to determine whether a receipt is reimbursable
- Keying in the necessary information to create a claim
- Explaining coverage determinations to members while maintaining a pleasant and helpful demeanor
- Maintain the expected turnaround time for processing receipts
- Performing other clerical tasks, as required
- Demonstrates a commitment to service by consistent attendance and punctuality
Skills
- H.S. Diploma or General Education Degree (GED) required
- 0-2 years experience as a Claims Processor or in a related role required
- Proficient in MS Office
- Excellent critical thinking and decision-making skills
- Good administrative and organizational skills
- Excellent written and verbal communication skills with ability to adapt communication style depending on audience
- Meticulous attention to detail
- Familiar with the language of medical billing, Medicare guidelines and/or workers' compensation
- Ability to work independently and as part of a team
Benefits
Company Overview
Webster is a commercial bank that provides a range of personal and commercial banking services across several states. It was founded in 1935, and is headquartered in Waterbury, Connecticut, USA, with a workforce of 1001-5000 employees. Its website is https://www.websterbank.com.