Work with daily lockbox file to post all payments
Pull daily bank payment files to post to billing system
Process and post credit card payments
Open mail/scan/process/deposit non-lockbox checks – mobile deposits
Research missing or misapplied payments
Reconcile payments back to the bank prior to posting
Check and credit card refunds
Research Delinquent loan payments, determine if need to go to collections
Assist with data needed for audit requests
Review/Process chargebacks and reverse NSF payments
Send Monthly Statements to loan customers
Process Bad Debt Recovery payments
Approve/apply credit memos and adjustments
Process intercompany payments/transfers/invoices