Archway Group is seeking new members on their Portfolio Reconciliation team to ensure client retention through transaction reconciliation against custodial statements. The operations analyst will perform daily and monthly client account reconciliation services using proprietary software technology.
Responsibilities
- In the reconciliation function, you will be working closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete
- You will perform various types of reconciliations to ensure that data is accurate and client service expectations are met
- You will have the opportunity to troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting to validate accuracy
- You will be responsible for collecting and maintaining security pricing details in various formats from the third-party vendors as well as broker quotes
- You will manage the documentation of processes and procedures relating to individual client needs
- You will communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries
Skills
- BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience
- Intermediate skills in Microsoft Excel
- A fundamental understanding of accounting principles and investment terminology
- The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality
- Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls
- Strong customer service skills as you will be communicating daily with your clients and other service providers
- Internship experience preferred
Benefits
- Medical, dental, and vision insurance
- HSA, Medical FSA, and Dependent Care FSA
- 401K
- Generous paid time off
- Paid parental leave
Company Overview
Delivering innovative solutions with legacy expertise since 2002, Archway Group provides technology and services for family offices, private banks, wealth advisors, and alternative asset managers. It was founded in 2002, and is headquartered in Indianapolis, Indiana, US, with a workforce of 51-200 employees. Its website is http://www.archwaygroup.com.