Cyera is a leading data security platform focused on empowering businesses in the cloud era. They are seeking an Account Manager to drive customer retention and growth through managing a portfolio of accounts, ensuring successful renewals, and identifying expansion opportunities.
Responsibilities
- Lead the end-to-end renewals process, ensuring timely closure and high retention rates
- Build and maintain trusted relationships with decision-makers and champions across your accounts
- Identify, qualify, and close expansion opportunities in partnership with Account Executives
- Leverage CRM and reporting tools to surface insights and risks, enabling proactive customer engagement
- Collaborate cross-functionally with Sales, Deal Desk, Operations, and Customer Success to drive seamless renewal cycles
- Negotiate terms with procurement and legal stakeholders, balancing customer needs with business objectives
- Provide clear, professional, and compelling communication both written and verbal across internal and external stakeholders
- Manage time effectively across a high volume of accounts and deadlines
- Serve as a customer advocate, championing service excellence and long-term satisfaction
- We will require approximately 25% travel as part of the role
Skills
- Minimum 1–2 years of experience in renewals, sales, or customer success
- Demonstrated ability to manage multiple accounts and priorities
- Exceptional communication and relationship-building skills
- Executive presence with the ability to confidently engage senior stakeholders
- Strong presentation abilities and creative problem-solving mindset
- Excellent time management and organizational capabilities
- Strong negotiation skills
- A “relationship-first” mindset: naturally curious, empathetic, and driven to help customers succeed
- Experience using CRM systems (e.g., Salesforce) and analytics tools to track performance and drive strategy
- Ability to work independently in a fast-moving environment with remote teams
Benefits
- Ability to work remotely, with office setup reimbursement
- Competitive salary
- Unlimited PTO
- Paid holidays and sick time
- Health, vision, and dental insurance
- Life, short and long-term disability insurance
Company Overview
Cyera is an AI-powered data security platform that gives enterprises deep context on their data to assure cyber-resilience and compliance. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.cyera.com.Company H1B Sponsorship
Cyera has a track record of offering H1B sponsorships, with 1 in 2026, 5 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.