Account Executive

Hootsuite is seeking an Account Executive, New Business to help develop and close new business with small to medium-sized business customers. The role involves managing the sales process from prospecting to closing, delivering product presentations, and ensuring a smooth customer transition after the sale.

Responsibilities

• Successfully acquire new small and medium sized business customers by responding and actioning internal leads, in order to achieve individual quota targets
• Provide customer value from the prospecting stage to completion of sale
• Prepare, organize and structure your sales processes throughout the end to end sales cycle
• Partner with customers to understand the product fit and recommend and sell Hootsuite solutions that align with their needs and overall goals on social
• Deliver product presentations and demos to potential customers and prospects, demonstrating Hootsuite’s products and how it can align to their strategic goals
• Consult with internal stakeholders such as solutions consultants, professional services and customer success as needed throughout the sales cycle; manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding
• Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media
• Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products
• Perform other related duties as required

Skills

• Entry level of B2B sales experience OR 1+ years of lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling)
• Experience building/executing on assigned account/territory plans
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn't give up

Benefits

• Hootsuite’s Sales Compensation Program

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